In the Matter of The FINANCIAL INSTITUTIONS ACT (RSBC 1996, c.141)
(the "Act")
and The INSURANCE COUNCIL OF BRITISH COLUMBIA ("Council")
and GREGORY ROBERT MUNRO (the "Licensee")
ORDER As Council made an intended decision on May 15, 2012, pursuant to sections 231 and 236 of the Act; and
As Council, in accordance with section 237 of the Act, provided the Licensee with written reasons and notice of the intended decision dated May 23, 2012; and
As the Licensee has not requested a hearing of Council's intended decision within the time period provided by the Act;
Under authority of sections 231 and 236 of the Act, Council orders the Licensee's life and accident and sickness insurance licence is terminated.
This Order takes effect on the 12th day of June, 2012.
Chairperson, Insu nce Council of British Columbia
Dan Swanlund, B.Comm, CFP
INTENDED DECISION of the INSURANCE COUNCIL OF BRITISH COLUMBIA ("Council") respecting GREGORY ROBERT MUNRO (the "Licensee")
INTRODUCTION Pursuant to section 232 of the Financial Institutions Act (the "Act"), Council conducted an investigation to determine whether there was compliance by the Licensee with the requirements of the Act.
At its May 15, 2012 meeting, Council considered allegations the Licensee failed to meet the requirements of Council Rule 7(11) by not having maintained his errors and omissions ("E&O")
insurance.
The Licensee was sent two letters requesting confirmation of his E&O insurance. Both letters were sent to the only address provided to Council by the Licensee and were returned marked "Moved/Unknown." Council staff also attempted to contact the Licensee by telephone at his
residence telephone number on a minimum of six occasions; however, these were unsuccessful. When an email was sent to the provided email address, it was returned as undeliverable. Council
staff then contacted an insurer the Licensee was known to have been contracted with and was advised he was no longer doing business with it.
PROCESS Pursuant to section 237 of the Act, Council must provide written notice to the Licensee of the action it intends to take under sections 231 and 236 of the Act before taking any such action.
The Licensee may then accept Council's decision or request a formal hearing. This intended decision operates as written notice of the action Council intends to take against the Licensee.
.../2
Intended Decision Gregory Robert Munro 171721 May 23, 2012 Page 2 of 4
FACTS Based on the Licensee's file, Council made the following findings of fact: 1. Council received notification from Willis Canada Inc. ("Willis") that the Licensee's E&O insurance lapsed as of December 18, 2011.
2. On five separate days in February 2012, Council staff telephoned the Licensee on the residence telephone number provided to Council, but were unable to speak with the Licensee.
3. On February 14, 2012, a letter was mailed to the Licensee requesting confirmation that he was in compliance with the requirements of Council Rule 7(11). No response was
received.
4. A follow-up request was sent on March 13, 2012. The letter was returned to Council's office marked "Return to Sender."
ISSUES Council considered the following issues: 1. Does the Licensee have E&O insurance as required under Council Rule 7(11)? 2. If not, has the Licensee been without E&O insurance for more than 30 days and therefore should his licence be terminated in accordance with Council Rule 7(11)(e)?
LEGISLATION Council Rule 7(11) Licence Conditions
Applicable to All Classes of Licences (1) Effective January 1, 2006, unless otherwise determined by Council a licensee: (a) must maintain or be covered by E&O insurance, which extends to all activities as a licensed insurance agent, salesperson or adjuster, with:
(i) a minimum limit of $1,000,000.00 per claim; and (ii) a minimum aggregate limit of $2,000,000.00;
Intended Decision Gregory Robert Munro 171721 May 23, 2012
Page 3 of 4
(b) who is a direct employee of an insurer is exempt from subsection (a) where: (i) the licensee only sells the products of that insurer; and (ii) the licensee provides certification from the insurer that: (A) the licensee is an employee of the insurer; (B) the company accepts responsibility for the licensee's activities as a licensee; and (C) the company will respond to E&O claims against the licensee on the same basis as set out in subsection (a);
(c) that is no longer insured as required under subsection (a) or (b) must: (i) notify Council within 5 business days; and (ii) immediately stop conducting any insurance activities; (d) will have the licence automatically suspended without Council taking any action, where the licensee remains uninsured for a period exceeding 30 calendar days; and
(e) will have the licence suspended under subsection (d) automatically reinstated where: (i) the licensee obtains the required E&O insurance within 30 calendar days from the date of the suspension; and
(ii) the licensee delivers to Council the required verification; otherwise the licence is terminated.
ANALYSIS Section 231 of the Act requires a licensee to continue to meet the licensing requirements established by a rule made by Council. Council Rule 7(11) requires a licensee meet a minimum level of E&O insurance. When a condition is not met, the licence is suspended. If E&O insurance is not in place for a period of more than 30 calendar days, the licence is terminated.
The Licensee's failure to provide the required proof or respond to any of Council's enquiries and in light of Willis' notification to Council that his coverage had lapsed as of December 18, 2012, Council determined the Licensee was in breach of Council Rule 7(11) by not having the required E&O insurance in place for an excess of 60 days.
INTENDED DECISION Pursuant to sections 231 and 236 of the Act, Council made an intended decision to: 1. Terminate the Licensee's life and accident and sickness insurance licence. The intended decision will take effect on June 12, 2012, subject to the Licensee's right to request a hearing before Council pursuant to section 237 of the Act.
Intended Decision Gregory Robert Munro 171721 May 23, 2012 Page 4 of 4
RIGHT TO A HEARING If the Licensee wishes to dispute Council's findings or its intended decision, the Licensee may have legal representation and present a case at a hearing before Council. Pursuant to section 237(3) of the Act, to require Council to hold a hearing, the Licensee must give notice to Council by delivering to its office written notice of this intention by June 11, 2012. A hearing will then be scheduled for a date within a reasonable period of time from receipt of the notice. Please direct written notice to the attention of the Executive Director.
If the Licensee does not request a hearing by June 11, 2012, the intended decision of Council will take effect.
Even if this decision is accepted by the Licensee, pursuant to section 242(3) of the Act, the Financial Institutions Commission still has a right to appeal this decision of Council to the Financial Services Tribunal ("FST"). The Financial Institutions Commission has 30 days to file a Notice of Appeal, once Council's decision takes effect. For more information respecting appeals to the FST, please visit their website at www.fst.gov.bc.ca or contact them directly at:
Financial Services Tribunal PO Box 9425 Stn Prov Govt Victoria, British Columbia V8W 9V1
Reception: 250-387-3464 Fax: 250-356-9923 Email: FinancialServicesTribunal@gov.bc.ca
Dated in Vancouver, British Columbia, on the 23rd day of May, 2012. For the Insurance Council of British Columbia , GM/1d/cc